AUS31 Server Issue [RESOLVED]

[Shannon W]

Hi all,

The server AUS31(202.60.82.120) is experiencing a minor issue at the moment. We are currently rebooting the server and investigating the cause of the problem. It will hopefully be resolved ASAP.

We apologise for the inconvenience.

Regards,
Shannon

[Shannon W]

Hi,

The server is not rebooting as expected. We are currently investigating the issue and running tests to determine the cause of the issue and hope to have a result soon.

We apologise for the inconvenience.

Regards,
Shannon

[Shannon W]

Hi,

The server is now up and running again. There was a minor issue in the file system that was causing the boot process to freeze. We will continue to monitor the server throughout the rest of today to ensure no further issues occur.

Please be aware that some tasks such as email and website access may be slower than usual or may show 'time out' errors. This is due to the server experiencing temporary high load, as the mail queue needs to 'catch up' and various processes are still starting up. This should resolve in the next 20 minutes.

Thank you again for your patience.

Regards,
Shannon