The issue with this account is now resolved.
For the benefit of others reading this post, there's a few simple steps you can take to prevent your account from being hacked.
1. Passwords - Keep them secure! Make sure you use a password that is not easy to guess and don't your account password to anyone.
2. Use a virus scanner! We recommend
Avast for Windows users because it's free for home use and doesn't slow down your computer. Mac users should use
ClamXav which is also free.
We do everything we can to protect your account from being hacked, but website owners also need to take a few simple steps to ensure your account is safe.
Cheers,